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Privacy / GDPR Policy

What we collect

Property Focus may collect names, residential addresses, phone numbers and email addresses forwarded to us by our clients (your agent) or by You to enable us to perform our services.

Personal details are not collected automatically from visiting this site. We may use software tools to measure and collect session information, including: page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

When either an agent (instructing us with a new job) or You fill out a form on our site, as part of the process we collect personally identifiable information to the extent of the fields which have been completed (including name, address, phone, email, communications). We collect this information in order to contact You via phone or email in response to this request. We do not use this information for any other purpose than to allow us to complete the job as instructed by your agent or You.

Storing your information

if we do store any of your information, we will keep the information that we hold for You for a maximum of 10 years. You can review, amend or ask to have this information deleted by emailing info@propertyfocus.co 


None of your personal information is passed on to third parties, other than those involved in helping us perform our services. This includes our administration workers, team of photographers / floorplanners and Domestic Energy Assessors. Distribution of this information is performed via emails using a secure connection (SSL) and via an online calendar sited on a secure server (https).


We use the following Cookies on this site:


Third Party Companies

Our company is hosted via www.dreamhost.com. Dreamhost.com provides us with the online platform that allows us to market our services to You. Your data may be stored through Dreamhost.com’s data storage, databases and general Dreamhost.com hosting applications. They store your data on secure servers behind a firewall. 


We do not knowingly provide our services to anyone under the age of 18. Anyone under the age of 18 should exit the site.

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify You here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Breach of Data Protection

Any breach of data protection will be reported by the business owner/s to the ICO (Information Commissioner's Office) within 72 hours of becoming aware of the breach.